Frequently Asked Questions
Support Center
Frequently
Asked Questions
Everything you need to know about AKZYA products, orders, and wellness.
At AKZYA, we focus on premium, clean, and highly effective wellness solutions. Our products are formulated in top-tier facilities using science-backed, natural ingredients. Whether it's our traditional capsules or our innovative fast-dissolving oral strips, we design everything to fit seamlessly into a busy, modern lifestyle.
Our products are sourced and manufactured in premium facilities across the USA, Europe (Latvia), and India, depending on the specific product and specialized technology required — such as our advanced oral thin strips. Every product complies with strict quality control standards.
No. All AKZYA products are dietary supplements and do not require a prescription. However, we always recommend consulting with your healthcare professional before starting any new supplement routine, especially if you have an existing medical condition.
Our Sleep and Libido Support Strips use advanced oral thin-film technology. Simply place one strip on your tongue and it dissolves instantly, allowing active nutrients to be absorbed quickly and efficiently — no water or large pills required.
- Max Detox and Dental+ Oral Health Chewables are 100% vegetarian-friendly, encapsulated in plant-based materials.
- Our Hair, Skin & Nails Gummies contain high-quality marine collagen (sourced from fish) and are not vegan.
Please check the product specification section on each product page for full dietary details.
Yes, most of our products can be taken together as part of a balanced daily routine. For example, you can take Max Detox during the day and use a Sleep Strip at night. We recommend spacing out your intake and not exceeding the suggested daily serving for each product.
This is completely normal and a sign of high-quality fiber. Our Colon Gentle Cleanse contains premium Psyllium Husk, a soluble fiber that naturally absorbs water and creates a gel-like consistency to gently sweep your digestive system. Stir well and drink immediately after mixing for the best experience.
We offer three shipping options at checkout:
| Option | Price | Delivery Time |
|---|---|---|
| Standard Shipping | Free | 5 – 10 business days |
| Priority Express | $9.00 | 2 – 4 business days |
Note: order processing typically takes 1 to 3 business days before shipping.
We offer a 30-day return policy for unopened items with the safety seal completely intact in their original packaging. Because we sell consumable health and wellness products, we cannot accept returns on any opened or used products due to safety regulations.
For full details, please visit our Return & Refund Policy page.
We are here to help! Reach our dedicated support team at infos@akzya.com. We operate Monday through Friday and typically respond to all inquiries within 24 to 48 business hours.
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Our team responds within 24 – 48 business hours.
Mon – Fri · 9am – 5pm CT